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Community Services > City Departments > Human Resources
Last Updated: Jul 28th, 2008


FAQ's

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Welcome to Human Resources
Employee Handbook
Benefit Plans
FAQ's
How to Apply for Employment
Job Opportunities
We understand that some applicants feel lost in the process of applying for employment. Therefore, we have developed this brief summary of the most Frequently Asked Questions (FAQ). Whether you are applying for the first time, or you have previously filed an application, this information will be useful to you.

The following information is intended as a guide, and as such may not answer all of your questions.  Please feel free to request additional information by calling the Personnel Department at (804) 541-2211 or (804) 541-2245.

All open positions within the City are placed on the 24-hour Job Information Line at (804) 541-2401, which is updated once a week. Make a point to check the hotline weekly, so that you will not miss an employment  opportunity.  Open positions are also posted on the City's web site and in the Personnel Office.

What is the difference between an "Open Competitive" job vacancy and "Promotional Opportunity Only" job vacancy?
Job vacancies which are listed as "Open Competitive" are open to anyone who wishes to apply, while "Promotional Opportunity Only" job vacancies are open only to previous or current City of Hopewell employees who are in good standing with the City.

Can I apply for a position any time I wish?
The City of Hopewell only accepts applications for vacant positions, that is, any position which has been announced and for which we are actively recruiting. General applications are not kept on file.

Can I take a spare application home for future recruitments?
Yes: However, please note that some recruitments include different types of supplements, which may cause your application to be incomplete.  It is  wise to call the Personnel Office and find out exactly what is required.

How will I know what jobs I am qualified for and when to apply?
Whenever a position becomes available for "open competitive" recruitment, the City Department with the vacant position will forward an announcement to the Personnel Department. The announcement contains a brief job description, statement of minimum training and experience, and a description of any special qualifications which may be required  (i.e., licenses, certifications, etc). An opening and closing date is included on every announcement. You must be certain your application is received in the Personnel Department by 5:00 p.m. on the closing date, unless otherwise stated on the announcement. This means you must allow ample time if you are mailing your applications (postmark alone is insufficient).

If I want to apply for more than one job, do I have to file more than one application?
Yes: You must submit a separate job application for each job. You may apply for as many jobs as you wish, as long as the positions are currently being advertised.

How do I file my application?
You may obtain a general application from the Personnel Department, 300 North Main Street; Hopewell, Virginia  23860, or the City's web site, www.hopewellva.gov; or by calling (804) 541-2211 or (804)541-2245.

In order for your application to receive the consideration it deserves, it is very important that you fill out the application completely, even if you attach a resume. Do not state "see resume" when asked to describe your responsibilities and experience. Your qualifications will be evaluated on the basis of  the information you provide on the application itself. Your resume will only be reviewed for clarification purposes. If you need more space to describe additional work experience relevant to the position, please use a separate sheet of paper utilizing the same format.

Frequently, a supplement will be included with the application and will require you to more fully explain specific experience or qualifications. An application supplement focuses on the key responsibilities of the position for which you are applying, and allows you to elaborate on your previous experience in areas of particular relevance to the job.

What should I do if my address or phone number changes?
Notify the Personnel Department  immediately. We will make the necessary changes to your records. If we are unable to contact you because you have moved or changed your phone number, your name may be withdrawn from further employment  consideration.

If I've previously completed an application, will I automatically be considered for other positions?
No:  You must submit a separate application for each position. You may submit a copy of your application if you prefer, but remember that your application is evaluated on how well your training and experience match the particular position for which you are applying. A “master” application may  not provide enough information about your employment history to meet the job criteria for each position.

How does the Personnel Department determine if I qualify for a position?
The Department initiating the recruitment process reviews the application materials  to determine if you meet the minimum qualifications as stated on the job announcement.

You should include not only paid work experience, but all other experience which may apply to the job (i.e., volunteer experience, licenses, professional affiliations, classes you have taken, training you have received and any other special qualifications). Failure to include all information requested could result in the rejection of your application. With accurate and complete information, we will  determine whether you meet the minimum qualifications for the job.

What happens after I file my applications?
After the applications have been screened  to determine whether you meet the minimum qualifications, you will receive written notification on the status of your application. Applicants meeting the minimum qualifications will be placed on an Interview List. The  Department seeking to fill the vacancy will contact those applicants they wish to interview.

What are the steps or stages of the selection process?
The steps of the selection process vary depending upon the position. For example, an initial screening and  interview may be all that is required. On the other hand, you may be required to pass a written exam. A performance test may be required for a position requiring certain skills, such as typing or the operation of heavy equipment. For other positions, you may be required to participate in an oral board examination. Decisions about the selection process are made by the Department seeking to fill the position and the Personnel Department when the position becomes vacant.

What should I do if I am called for a selection interview?

Be sure that you know:
  • time and place you should appear for the interview;
  • contact phone number
  • name of person who contacted you;
  • to whom you should report for the interview;   
  • how long the interview is scheduled to take; and  
  • the job for which you are being considered.
How long does the selection process take?
Sometimes, it may be a month or longer between steps in the hiring process. We know this seems like a long time, but we want to evaluate everyone fairly in order to find the best person for the job. The time and effort are worth it; a job may be waiting for you!


 
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