As employees of the City of Hopewell, we continually work to uphold the trust
and confidence placed in us by the citizens of Hopewell and our co-workers.
We recognize our responsibility to serve the best interests of all the people,
and provide the best service possible at all levels of our organization.
We are proud of our role as City representatives, and are dedicated to providing
the highest quality service. In recognition of our responsibility, we accept
and support this philosophy.
The employees of the City
of Hopewell decide themselves individually and collectively to
demonstrate that "Teamwork" is
not just a motto, but a standard of quality.
TRUSTWe:
Serve and uphold
the ideals and values of our organization and of the
public service profession.
Are committed to providing outstanding service to all those
with whom we have contact.
Will treat everyone with respect and dignity and provide impartial
service.
ENCOURAGEMENTWe:
Will maintain a productive work environment which encourages teamwork
through communication, cooperation and pursuing common goals.
Will support individual
and collective efforts to achieve the City’s
goals for serving the community and in attaining professional
standards of excellence.
ACCEPTANCE
We:
Accept responsibility and are accountable for our performance and the results
of our actions.
Will listen with concern, and respond promptly, courteously and effectively
to all requests.
Will demonstrate pride in our organization, our City and ourselves in our day-to-day
activities.
Will treat individuals in an open-minded manner that demonstrates respect for
their worth and ideas, and recognize their achievements and abilities.
MAINTAIN
We:
Will maintain professionalism, courtesy and integrity in
all of our endeavors.
Will promote harmony, understanding, mutual respect, trust,
courtesy and cooperation as the ideal for productive working
relationships.
WILLINGNESS
We:
We will improve our skills, knowledge and the quality of our performance through
continuing education and training.
Recognize and accept that inevitable change and innovation within the organization
will encourage growth.
ORGANIZATIONWe:
Will demonstrate our pride in our City, public service and
ourselves through our performance and conduct on and off
job.
Are aware that public and personal safety are the result
of mutual awareness and concern.
Will contribute ideas and information toward the accomplishment
of collective efforts and goals, and be receptive to
the ideas and information of others.
RESPECTWe:
Are committed to our organization and to our co-workers, and
respect management and employees alike.
Will maintain individual integrity, and be continually aware of the trust placed
in us by the public.
Are committed to the recognition of excellence in public service at all levels
of the City.
KNOWLEDGE
We:
Are Knowledgeable about
our City, its history, organization and services we provide.
Will share our technology and innovations with others in our field, and seek
to enhance our abilities through mutual cooperation.
Will always direct citizens and visitors to the proper person for assistance
and information.
