The Communications Department develops and implements strategies for comprehensive, effective, and proactive communications with Hopewell’s residents, employees, businesses, visitors, and other target audiences. The department enhances and maximizes resources for citywide internal and external communications using a variety of communications techniques and vehicles including print, social media, internet, and broadcast.
It is the ability of the City to communicate with its many audiences that most significantly impact perceptions of the City and its services, policies, programs, and activities. The Communications Department holds the responsibility for internal and external communications, public and media relations, managing citizen engagement and community relations, and emergency communications.
The department establishes and maintains relationships with media outlets; develops the comprehensive communications plan for the City; directs and manages crisis communications; provides leadership to the emergency communications team during disaster and emergency events, and promotes City programs, activities, and events.