Report a Concern

In case of emergency, call 911.

Urgent, after-hours, non-emergency requests for service may be reported to the Hopewell Police Department’s non-emergency, 24-hour number: (804) 541-2222.

The Tyler Incident Management portal provides citizens the ability to submit concerns via the City Website or with the “Click2Report” app. This enables two-way communication between citizens and City staff. It also helps inform Councilors of issues in their respective Wards. If you do not know the Ward you are located in, please click the Ward map below to look up your Ward number prior to submitting your request. Issues may be submitted anonymously. Citizens are able to check this website for updates on any requests submitted.

Some of the expected popular issues are potholes, code enforcement, drainage issues, nuisance complaints, barking dogs, missed garbage collection, street lights, street signs, street sweeping, speeding in neighborhoods, sewer issues, tall grass, and toters.

To better serve you with your non-emergency request, please click the lookup link (map below) to identify your ward prior to submitting your service request.

LOOK UP YOUR WARD (by street)


To report a concern, click the “REPORT A CONCERN” button below. Then Select “New Incident” (see arrow above).

For web portal Click2Report mobile app Click2Report mobile app
Types of Non-Emergencies Service Request Types
  • Animal Control
  • Potholes
  • Sewer Backup Concern
  • Traffic Concerns
  • Tree Down
  • Water Leaks or Water Main Breaks
  • Animal Control
  • Construction Site Concerns
  • Dead Animal Pickup
  • General Town Information
  • Illegal storm water dumping
  • Inoperable Vehicle Left on Private Property
  • Overnight Parking in Residential Neighborhood
  • Parks, Athletic Fields, and Playground Maintenance
  • Potholes
  • Residential Overcrowding
  • Sewer Backup Concern
  • Sidewalk and Street Repair
  • Street Sign Concerns
  • Tall Grass or Weeds
  • Traffic Signal and Pedestrian Crossings
  • Traffic Concerns
  • Trash, Recycling, and Bulk Refuse
  • Tree Down or Cutting
  • Water Leaks or Water Main Breaks
  • Work performed without Building Permits
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In light of the weather forecast related to Tropical Storm Isaias, all City of Hopewell government offices and facilities will be closed on Tuesday, August 4th. Court is cancelled and the Hopewell Courthouse will be closed. Additionally, the Ampersand Pantry Project will not be distributing meals in the Courthouse parking lot.

Click for details